Free Shipping on all products unless otherwise stated on the product page. (only in the Continental US)
Free shipping does NOT apply to rental products, "In Store Only" products, and stair lifts.
All our free shipping products have a the following labels:
The Hill-Rom 1039/1048 Bariatric Bed models offer a full electric hospital bed option with optimal safety and quality for bariatric patients. There are two platform width options to choose from when ordering this pan-deck bed. The 1039 model, which is standard, has a 39" wide x 84" length platform. The 1048 has a 48" wide x 84" length platform. Mattress options are availble for whichever bed meets your needs. With an easy to use, six control pendant and multiple safety features, both the Hill-Rom 1039 and 1048 Bariatric Beds are designed to provide the best experience for the user.
The Hill-RomŽ NP50 foam surface is an affordable and comfortable solution for your patients and is available for acute care, extended care and home care environments. This non-powered surface is lightweight, easy to clean, and is designed to conform with bed frame articulations. This economical solution is also available in larger sizes and can be purchased with optional bolsters/raised perimeter.
Hill-Rom Company, Inc. (Hill-Rom) has a long tradition of providing superior products and service to our customers. Our goal
is "Total Customer Satisfaction". In that spirit, Hill-Rom is proud to offer the following warranty.
Hill-Rom warrants to the original purchaser that its products and replacement parts shall be free from defects in material and
workmanship for a period of one (1) year from date of delivery. Hill-Rom's obligation under this warranty is expressly limited
to supplying replacement parts and/or service for, or replacing, at its option, any product which is, in the sole discretion of
Hill-Rom, found to be defective. In addition to the foregoing one year warranty, Hill-Rom warrants to the original purchaser
that the frame and welds on its products will be free from structural defects for the life of the product. Any product upgrade or
modification initiated by Hill-Rom does not affect the original product warranty.
Hill-Rom warrants to the original purchaser that its mattress product shall be free from defects in material and workmanship
for a period of two (2) years from date of delivery. However, electro mechanical mattress components (compressors, valves,
printed circuit boards, hoses, and couplers) are covered by the general one (1) year warranty.
A sixty (60) day limited warranty from date of delivery applies to expendable parts such as cushions, coverlets, software
diskettes, locator badge batteries, dome light incandescent bulbs, overhead fluorescent tubes, heating elements, temperature
probes, filter sheets, and microspheres. This warranty is limited to replacement of the parts covered.
In the United States, call Hill-Rom Technical Support Department at (800) 445-3720, Monday through Friday. In Canada, call
Hill-Rom Technical Support Department at (800) 267-2337, Monday through Friday. Outside the United States and Canada,
call your authorized Hill-Rom Distributor. In order to expedite service, we request you furnish the following information:
customer identification number, product model number, serial number, and description of problem. A qualified specialist will
provide, via telephone (United States and Canada), or FAX (Outside the United States and Canada), troubleshooting assistance
for facility personnel and provide necessary parts to make repairs. If troubleshooting determines the need for on-site technical
service, a qualified service representative will be dispatched. Replacement of non-technical items will be the responsibility of
the customer. If requested by Hill-Rom, products or parts for which a warranty claim is made shall be returned prepaid to HillRom's
After the expiration of the original warranty, upon request, Hill-Rom will ship as a replacement, components such as selected:
motors and printed circuit boards, for like units returned to Hill-Rom by the original purchaser at a substantial savings. Please
call Hill-Rom Technical Support Department for current pricing.
Hill-Rom will offer parts for new and remanufactured products for ten (10) years from date of sale; for communications
products for five (5) years from date of sale.
Note: Some original component parts and assemblies may not be available; functional equivalents may be substituted.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES
AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS OF PURPOSE. HILL-ROM'S OBLIGATION UNDER THESE
WARRANTIES SHALL NOT INCLUDE ANY LIABILITY FOR LOSS OF PROFITS, DIRECT, INDIRECT OR
CONSEQUENTIAL DAMAGES OR DELAYS. Some states, provinces, or countries do not allow the exclusion or
limitation of incidental or consequential damages, so the above exclusion or limitation may not apply. Any improper or
negligent use, any alterations or repairs not in accordance with Hill-Rom's manuals or performed by others in such manner as
in Hill-Rom's sole judgment affects the product materially and adversely, shall void these warranties. These warranties do not
cover failures due to misuse, abuse, neglect, or lack of routine maintenance. No employee or representative of Hill-Rom is
authorized to change these warranties in any way or grant any other warranty unless in writing and signed by a Hill-Rom
officer. These warranties provide specific legal rights; but, there may be other available rights, which vary from state to state,
province to province, or country to country.
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