Free Shipping on all products unless otherwise stated on the product page. (only in the Continental US)
Free shipping does NOT apply to rental products, "In Store Only" products, and stair lifts.
All our free shipping products have a the following labels:
The Hill-Rom® 80 Extended Care Bed distributed by Hill-Rom offers resident comfort in a safe, reliable, and flexible solution at the right price. The bed can accommodate a wide variety of prevention and treatment surface and the electric high/low elevation feature maximizes ease of use for caregivers.
The Hill-Rom® NP100 prevention surface, with its multi-zone construction and shear liner, is designed to help reduce pressure ulcer incidence in your facility. This non-powered surface is the right choice to maintain the skin integrity of your patients and prevent pressure ulcers before they start.
The AccuMax Quantum™ VPC Surface offers an affordable therapy solution for patients at moderate risk of skin breakdown. Through its non-powered Controlled Release valve technology the AccuMax Quantum™ VPC Surface provides dynamic pressure redistribution to help prevent and manage skin breakdown without the need for a blower, pump, or power source.
The Hill-Rom® Tempur-Pedic® surface offers superior comfort and support in a pressure ulcer prevention surface. This non-powered mattress incorporates TEMPUR material to gently mold to the patient's shape and evenly distribute weight. We know comfort is important to you and your patients and the Hill-Rom® Tempur-Pedic® surface makes the connection between good sleep and recovery a reality.
The Hill-Rom® 300 Wound Surface with alternating pressure and low air loss capabilities is an affordable option for a range of care settings. From the hospital to the home, this easy to use surface has features and safety components to support the needs of patients and caregivers.
With its choice of therapies, the Hill-Rom® Synergy® Air Elite enables caregivers to create customized safe skin programs for their patients. The surface provides flexibility throughout the healing period by providing the option to choose alternating pressure therapy when your patient needs it. The comfort control feature facilitates pressure redistribution to suit the individual needs of your patient and the low-air-loss capability helps keep your patient's skin cool and dry.
Hill-Rom Company, Inc. (Hill-Rom) has a long tradition of providing superior products and service to our customers. Our goal
is "Total Customer Satisfaction". In that spirit, Hill-Rom is proud to offer the following warranty.
Hill-Rom warrants to the original purchaser that its products and replacement parts shall be free from defects in material and
workmanship for a period of one (1) year from date of delivery. Hill-Rom's obligation under this warranty is expressly limited
to supplying replacement parts and/or service for, or replacing, at its option, any product which is, in the sole discretion of
Hill-Rom, found to be defective. In addition to the foregoing one year warranty, Hill-Rom warrants to the original purchaser
that the frame and welds on its products will be free from structural defects for the life of the product. Any product upgrade or
modification initiated by Hill-Rom does not affect the original product warranty.
Hill-Rom warrants to the original purchaser that its mattress product shall be free from defects in material and workmanship
for a period of two (2) years from date of delivery. However, electro mechanical mattress components (compressors, valves,
printed circuit boards, hoses, and couplers) are covered by the general one (1) year warranty.
A sixty (60) day limited warranty from date of delivery applies to expendable parts such as cushions, coverlets, software
diskettes, locator badge batteries, dome light incandescent bulbs, overhead fluorescent tubes, heating elements, temperature
probes, filter sheets, and microspheres. This warranty is limited to replacement of the parts covered.
In the United States, call Hill-Rom Technical Support Department at (800) 445-3720, Monday through Friday. In Canada, call
Hill-Rom Technical Support Department at (800) 267-2337, Monday through Friday. Outside the United States and Canada,
call your authorized Hill-Rom Distributor. In order to expedite service, we request you furnish the following information:
customer identification number, product model number, serial number, and description of problem. A qualified specialist will
provide, via telephone (United States and Canada), or FAX (Outside the United States and Canada), troubleshooting assistance
for facility personnel and provide necessary parts to make repairs. If troubleshooting determines the need for on-site technical
service, a qualified service representative will be dispatched. Replacement of non-technical items will be the responsibility of
the customer. If requested by Hill-Rom, products or parts for which a warranty claim is made shall be returned prepaid to HillRom's
After the expiration of the original warranty, upon request, Hill-Rom will ship as a replacement, components such as selected:
motors and printed circuit boards, for like units returned to Hill-Rom by the original purchaser at a substantial savings. Please
call Hill-Rom Technical Support Department for current pricing.
Hill-Rom will offer parts for new and remanufactured products for ten (10) years from date of sale; for communications
products for five (5) years from date of sale.
Note: Some original component parts and assemblies may not be available; functional equivalents may be substituted.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES
AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS OF PURPOSE. HILL-ROM'S OBLIGATION UNDER THESE
WARRANTIES SHALL NOT INCLUDE ANY LIABILITY FOR LOSS OF PROFITS, DIRECT, INDIRECT OR
CONSEQUENTIAL DAMAGES OR DELAYS. Some states, provinces, or countries do not allow the exclusion or
limitation of incidental or consequential damages, so the above exclusion or limitation may not apply. Any improper or
negligent use, any alterations or repairs not in accordance with Hill-Rom's manuals or performed by others in such manner as
in Hill-Rom's sole judgment affects the product materially and adversely, shall void these warranties. These warranties do not
cover failures due to misuse, abuse, neglect, or lack of routine maintenance. No employee or representative of Hill-Rom is
authorized to change these warranties in any way or grant any other warranty unless in writing and signed by a Hill-Rom
officer. These warranties provide specific legal rights; but, there may be other available rights, which vary from state to state,
province to province, or country to country.
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