Free Shipping on all products unless otherwise stated on the product page. (only in the Continental US)
Free shipping does NOT apply to rental products, "In Store Only" products, and stair lifts.
All our free shipping products have a the following labels:
We want you to be completely satisfied with your purchase. You may return your purchase within 30 days of receipt - see below for exceptions. To qualify for a return, please note the following:
A 15% restocking fees applies to all returns.
There are no returns on the following categories of products:
To return a product, the above conditions must be met. We require that all returns follow these instructions for proper processing:
All credits will be given after receipt and warehouse inspection approval.
Inspect Your Product When It Arrives
Damaged or Defective Products: Please inspect your package when it arrives. If it is defective, damaged or short an item please notify us within 3 business days of delivery. Customer Service toll-free 888-982-8889. If you receive a damaged product we will replace any damaged or defective parts or replace the product at manufacturer's discretion.
ResMed Internet Sales Policy
Your satisfaction is important to us and we will work with you to resolve any issues regarding your purchase. Please call us toll free at 1-888-982-8889 and we will be happy to answer any questions you may have. You can also email us at firstname.lastname@example.org
Sherman Oaks Medical is committed to selling authentic ResMed products and to provide professional service for therapy usage and ongoing compliance. ResMed and Sherman Oaks Medical are committed to providing high-quality care with the shared goal of improving patient outcomes. All ResMed products purchased from Sherman Oaks Medical come with the manufacturer's standard warranty.
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