We want you to be completely satisfied with your purchase. You may return your purchase within 30 days of receipt - see below for exceptions. To qualify for a return, please note the following:
A 25% restocking fees applies to all returns.
There are no returns on the following categories of products:
To return a product, the above conditions must be met. We require that all returns follow these instructions for proper processing:
All credits will be given after receipt and warehouse inspection approval.
Damaged or Defective Products: Please inspect your package when it arrives. If it is defective, damaged or short an item please notify us within 3 business days of delivery. Customer Service toll-free 888-982-8889. If you receive a damaged product we will replace any damaged or defective parts or replace the product at manufacturer's discretion.
30 Day Return with 20% re-stocking fee. The Inogen At Home GS-100 must be in an UNUSED condition, in it's original box/packaging, with all accessories and manuals/instructions included inside. Customer is responsible for return shipping and cost. Customer responsible for lost or damaged item upon return shipping. Refund will be issued and approved after item is received and inspected by Sherman Oaks Medical Supplies.
Please enter your Zip Code to check if you are in our service area. Delivery fees may apply.
You are in our service area.
To get a quote please give us a call at 818-981-9906.
You are NOT in our service area.
We could make an exception depending on your request, please call us at 818-981-9906 for more information.